At some point, every electronic device encounters problems, and JLab GO Air earbuds are no exception. One of the most common issues that users experience is charging-related problems. However, charging problems do not always mean that there is an issue with the earbuds themselves. Often, the cause of the problem is simple, and it can be resolved quickly without the need for any technical expertise. In this comprehensive guide, we will provide you with all the necessary information to troubleshoot if your JLab GO Air not charging.
Why JLab GO Air Not Charging?
JLab GO Air earbuds are a popular choice for many users due to their compact size, stylish design, and affordable price. However, some users have reported issues with the earbuds not charging properly. Here are some possible reasons why your JLab GO Air earbuds may not be charging:
- Dead Battery: If your earbuds have not been charged in a while or have been used extensively, the battery may have drained completely. In this case, you will need to charge the earbuds for a few hours before they can function properly.
- Broken Charging Cable: If your earbuds are not charging, the issue may be with the charging cable. Check to see if the cable is damaged or broken. If so, you will need to replace it with a new one.
- Dust and Debris: Dust and debris can accumulate in the charging port of the earbuds, making it difficult to establish a proper charging connection. Use a small brush or compressed air to clean the charging port and remove any dust or debris that may be blocking the connection.
- Charging Case Issue: If the earbuds are not charging even after cleaning the charging port and using a different cable, the issue may be with the charging case itself. In this case, you may need to contact JLab customer service for assistance.
- Software Issues: Sometimes, software issues can cause charging problems. Make sure that the earbuds are properly synced with your device and that any software updates have been installed.
In conclusion, if your JLab GO Air earbuds are not charging, start by checking the battery level and the charging cable. If those are fine, check for dust and debris in the charging port and make sure the earbuds are properly synced with your device. If the issue persists, contact JLab customer service for further assistance.
Troubleshooting Steps for JLab GO Air Not Charging
Here are some troubleshooting steps for JLab GO Air not charging:
Step 1: Check the Charging Cable
The first step is to check the charging cable. Make sure that the charging cable is properly connected to the power source and the earbuds. Also, check the cable for any signs of wear and tear, such as frayed wires or bent connectors. If you find any issues with the cable, replace it with a new one.
Step 2: Clean the Charging Port
If the charging cable is not the problem, then the next step is to check the charging port on the earbuds. Gently clean the charging port with a soft-bristled brush or a toothbrush to remove any dirt or debris that might be blocking the connection. Be careful not to damage the port while cleaning.
Step 3: Reset the Earbuds
If the earbuds still don’t charge, try resetting them. To reset the earbuds, place them in the charging case and press and hold the button on the back of the case for at least 20 seconds. Once the earbuds reset, try charging them again.
Step 4: Update the Firmware
If resetting the earbuds doesn’t work, check if there are any firmware updates available for the earbuds. To do this, connect the earbuds to your device, open the JLab app, and check for updates. If there are any updates available, download and install them. Firmware updates can fix any software-related issues that might be causing the charging problem.
Step 5: Replace the Battery
If none of the above steps work, the battery of the earbuds might be dead, and the earbuds might not charge until the battery is replaced. Contact JLab customer support to get the battery replaced.
The Ultimate Solution How to Fix JLab GO Air Not Charging
- Take the broken earbuds out that don’t work
- Get Your Double A-Battery
- Help a friend hold the contacts (2 small Cables) there take these two little contacts while connected to the baterry Or Using Tire tape to make it keep connected.
- Tap it in a couple of times on each “Little Metal Plate”
- And The Light will start coming on immediately
- Put it In Your Charger Pack
- And Bingooo! It will start charging!
Common Problems on JLab GO Air True Wireless and how to fix it:
Below are some of the most frequent problems and solutions for JLab Go Air:
- JLab Go Air Case not Charging: If the case of your JLab Go Air earbuds is not charging, there could be a problem with the charging cable or the charging port. Try using a different cable and plugging it into a different power source. If that doesn’t work, contact JLab customer support for further assistance.
- JLab Go Air Left Earbud not Charging: If the left earbud is not charging, make sure the charging contacts on both the earbud and the case are clean and free of debris. You can clean them with a dry cotton swab. If that doesn’t work, try resetting the earbuds by holding the buttons on both earbuds for 10 seconds.
- JLab Go Air Right Earbud not Charging: If the right earbud is not charging, the same solutions for the left earbud can be applied.
- JLab Go Air Earbud not Working: If one or both earbuds are not working, make sure they are fully charged and properly paired with your device. You can also try resetting the earbuds by holding the buttons on both earbuds for 10 seconds. If that doesn’t work, contact JLab customer support for further assistance.
How to Fix JLab GO Air Case not Charging
If you are experiencing issues with your JLab GO Air case not charging, there are a few things you can try to fix it. First, make sure the case is clean and free from any dust or water that may be preventing it from charging properly. Also, ensure that the battery is still inside the case.
If you have earbuds that won’t charge, remove them from the case and try charging them separately. If the earbuds are still not charging, you may need to replace them.
If the case is not charging, you can try using a double A-battery to jumpstart the charging process. To do this, have a friend hold the two small cables on the case while you connect them to the battery. Use tape to keep the connection stable and tap the metal plates a few times to ensure a good connection. The light on the case should start coming on immediately.
If the case still won’t charge, try using a different charging pack to see if that resolves the issue. If you are still having trouble, it may be best to contact JLab customer service for further assistance.
How to Fix JLab GO Air Left Earbud not Charging
If your left JLab GO Air earbud is not charging, there are a few steps you can try to fix it.
- First, remove the broken left earbud from the charging case and get a double A-battery.
- Next, ask a friend to hold the two small cables or use tire tape to keep them connected to the battery.
- Then, tap each little metal plate on the left earbud a couple of times. You should see the light turn on immediately.
- Finally, put the left earbud back into the charging case and see if it starts charging properly. If it doesn’t work, you may need to contact JLab customer service for further assistance.
How to Fix JLab GO Air Right Earbud not Charging
If your JLab GO Air right earbud is not charging, you can try the following steps:
- Remove the broken right earbud from the charging case.
- Get a double A-battery.
- Ask a friend to hold the two small cables (contacts) while you connect them to the battery. Alternatively, you can use tape to keep the contacts connected to the battery.
- Tap each little metal plate on the right earbud a couple of times.
- The light on the earbud should start coming on immediately.
- Put the earbud back in the charging case and see if it charges.
If these steps do not work, you may need to contact JLab customer support for further assistance or consider purchasing a replacement earbud.
How to JLab Go Air Earbud not Working
If your JLab Go Air earbuds are not working, there are a few things you can try:
- Check the battery: Ensure that the earbuds have enough battery charge. If the battery is low, charge them using the charging case.
- Reset the earbuds: Sometimes, resetting the earbuds can help resolve any connectivity issues. To reset the earbuds, place them back in the charging case and hold down the button on the back of the case for at least 20 seconds. The earbuds should reset and connect to your device again.
- Check for obstructions: Make sure there are no obstructions blocking the earbuds or the charging pins on the case. Clean them if necessary.
- Re-pair the earbuds: If the earbuds are not connecting to your device, try unpairing and repairing them again. To do this, delete the earbuds from your device’s Bluetooth settings and then pair them again.
- Contact customer support: If none of the above steps work, you can contact JLab customer support for further assistance or to inquire about a possible warranty claim.
Another Ways To Fix Problems JLab GO Air Not Charging
Here are another way you can fix if your Jlab GO Air Earbuds won’t charge:
Use Fast Charging Adapter to Charge Your Jlab GO Air Earbuds
If you are facing issues with your Fix JLab GO Air right earbud not charging, there are a few steps you can take to troubleshoot the problem. First, try using a fast charging adapter, such as a 15w, 25w, or 45w adapter, instead of using the USB port of your powerbank, pc, or laptop. Using a high-power adapter may provide faster charging for your earbuds.
It is important to note that the charging power output from a laptop or PC is generally only a maximum of 2Watt, which may not be sufficient to charge your earbuds. Therefore, if you are experiencing charging issues, prioritize using a direct charger adapter with a higher output.
By following these steps, you may be able to resolve the issue with your Fix JLab GO Air right earbud not charging.
Try Another Charging Case Suitable for Jlab GO Air Earbuds
If your right JLab GO Air earbud is not charging, one potential solution is to try using another charging case that is suitable for JLab earbuds. This step has been successful in resolving charging issues with other earbud brands such as Samsung and JBL.
By using another charging case and seeing if it charges the earbud, you can determine if the issue is with the charging case or the earbud itself. If the earbud charges with the alternate charging case, then it is likely that the original charging case is damaged and needs to be replaced. If the earbud still does not charge, there may be an issue with the earbud’s battery or charging port, and further troubleshooting or professional assistance may be needed.
Is The Charging Port on Jlab GO Air Earbuds Loose or Damaged?
Over time, the charging port of the JLab GO Air right earbud may become loose or damaged, causing it to not charge properly. To fix this, you can try making the charging port narrower by loosening the two screws with a small needle or screwdriver. However, be careful when doing this as it may cause damage to the charging port. Another option is to replace the charging cable with a newer one that can be attached more tightly to the JLab charger port. By taking these steps, you may be able to resolve the issue and get your JLab GO Air right earbud charging properly again.
Have You Correctly Positioned The Jlab GO Air Earbuds in The Charging Case?
If your JLab GO Air right earbud is not charging, there are several steps you can take to troubleshoot the issue. First, make sure that you have correctly positioned the earbud in the charging case. Check the manual or guide for specific instructions on how to do this.
If the earbud is positioned correctly and still not charging, try cleaning the charging contacts on both the earbud and the charging case with a dry cloth. Dirt or debris on the contacts can interfere with charging.
If cleaning the contacts doesn’t work, try resetting the earbuds by placing them in the charging case and holding the button on the back of the case for at least 10 seconds. This should reset the earbuds and may resolve the charging issue.
If none of these steps work, you may need to contact JLab customer support for further assistance. They may be able to provide additional troubleshooting steps or arrange for a repair or replacement of the earbud.
Hard Reset your Jlab GO Air Earbuds
If your JLab GO Air right earbud is not charging, you can try performing a hard reset to fix the issue. A hard reset can help resolve any software-related issues that might be causing the charging problem.
To perform a hard reset, you should refer to the manual that came with your JLab earbuds or visit the official JLab website for instructions specific to your model. It’s essential to follow the steps correctly to ensure that the hard reset is successful.
Performing a hard reset typically involves holding down a combination of buttons on your earbuds for a certain amount of time, followed by re-pairing them with your device. Once you have completed the hard reset, try charging your earbuds again to see if the problem has been resolved.
If the hard reset doesn’t fix the issue, you may need to contact JLab customer support for further assistance or consider getting a replacement if your earbuds are still under warranty.
How to Reset Jlab GO Air Earbuds
To reset your JLab Go Air earbuds, you can follow these simple steps:
- Ensure that the earbuds have enough charge by placing them in the charging case.
- On your Bluetooth device (such as a smartphone or laptop), forget about “JLab Go Air” from the list of paired devices.
- Tap one of the earbuds on the charging case seven times.
- Tap the other earbud on the charging case seven times.
- Remove the JLab Go Air earbuds from the charging case.
- Try to connect the earbuds to your Bluetooth device again.
By following these steps, you can reset your JLab Go Air earbuds and attempt to connect them to your Bluetooth device once again.
How to Anticipate Your JLab GO Air Earbuds From Not Being Able to Charge?
To anticipate your JLab GO Air earbuds from not being able to charge, there are a few things you can do:
- Make sure the charging case is fully charged: If the charging case is not fully charged, it may not be able to charge the earbuds properly. Ensure that the charging case is fully charged before attempting to charge the earbuds.
- Clean the charging contacts: If the charging contacts on the earbuds or the charging case are dirty or covered in debris, they may not be able to establish a proper connection for charging. Clean the charging contacts on both the earbuds and charging case with a dry cloth or cotton swab.
- Ensure proper alignment: Make sure the earbuds are properly aligned in the charging case. If they are not seated correctly, they may not charge properly. The charging contacts on the earbuds should line up with the charging contacts in the charging case.
- Check the charging cable: If the charging cable is damaged or not functioning properly, it may not be able to charge the earbuds. Try using a different charging cable to see if that resolves the issue.
- Reset the earbuds: If none of the above steps work, try resetting the earbuds. To reset the JLab GO Air earbuds, place them back in the charging case and hold down the button on the back of the case for 20 seconds. The earbuds should reset and begin charging normally again.
If you’ve done everything to fix the charging error on the jlab earbuds but still can’t work again?
- Take advantage of the jlab earbud warranty card that you had when you bought it to make a warranty claim for jlab damage.
- Replace your jlab earbud battery with a new original battery.
- If you don’t have a warranty or the warranty has expired, you can look for a reliable electronic service repairman who is used to fixing Erabud problems.
Conclusion
JLab GO Air earbuds have gained popularity among music enthusiasts because of their affordable price and good sound quality. However, like any other electronic device, they may encounter issues over time, such as not charging. In this article, we will discuss the possible reasons why JLab GO Air may not be charging and some solutions to fix the problem.
One of the most common reasons why JLab GO Air may not be charging is a faulty charging cable. It is important to use the charging cable that came with the earbuds as it is specifically designed for them. If the charging cable is damaged, it may not transfer power to the earbuds, and they will not charge. Try using a different charging cable to see if it resolves the issue.
Another reason why JLab GO Air may not be charging is a dirty charging port. Dirt, dust, or debris can accumulate in the charging port, preventing the charging cable from making a proper connection. To fix this problem, gently clean the charging port with a soft-bristled brush or a toothbrush.
It is also possible that the earbuds may not be charging due to low battery levels. When the battery is fully depleted, the earbuds may take some time to charge. Make sure to charge them for at least 30 minutes before attempting to turn them on.
If none of these solutions work, there may be a problem with the earbuds themselves. In this case, contact JLab customer support for further assistance. The earbuds may need to be repaired or replaced.
In conclusion, JLab GO Air not charging can be a frustrating experience for music lovers. However, it is essential to understand the root cause of the issue before attempting any solutions. Whether it is a faulty charging cable, a dirty charging port, or low battery levels, there are several ways to fix the problem. If all else fails, JLab customer support is always available to provide assistance.
FAQs
Why won’t my JLab GO Air earbuds charge?
There could be several reasons why your JLab GO Air earbuds won’t charge, including:
- Connection issue: Make sure that the charging cable is properly connected to the earbuds and the charging port. The connection may become loose over time, so try unplugging and plugging in the cable again.
- Dead battery: If the battery is completely drained, it may take a few minutes before the earbuds start charging. Try leaving them plugged in for a while to see if they start charging.
- Dirty charging port: If there is dirt or debris in the charging port, it may prevent the earbuds from charging. Use a soft-bristled brush or a toothpick to gently clean the port.
- Defective charging cable or earbuds: If none of the above solutions work, there may be an issue with either the charging cable or the earbuds themselves. Try using a different cable or contacting JLab customer support for assistance.
How do I know if my JLab GO Air earbuds are charging?
When you connect your JLab GO Air earbuds to the charging case and close the lid, the LED lights on the front of the case will illuminate to indicate that the earbuds are charging. The lights will turn off when the earbuds are fully charged. You can also check the battery level of the earbuds by pressing the button on the charging case and looking at the LED lights. Each light represents 25% of the battery capacity, so if all four lights are illuminated, the earbuds are fully charged.
What should I do if my JLab GO Air earbuds are not charging?
If your JLab GO Air earbuds are not charging, you can try the following steps:
- Check the charging cable: Ensure that the charging cable is properly connected to both the earbuds and the power source. You can try using a different USB cable or power source to see if that resolves the issue.
- Clean the charging ports: Use a soft-bristled brush or a cotton swab to clean the charging ports on the earbuds and the charging case. Dust and debris can sometimes prevent proper charging.
- Reset the earbuds: Place the earbuds in the charging case, and press and hold the touchpads on both earbuds for about 10 seconds. This should reset the earbuds and might resolve the issue.
- Contact customer support: If none of the above steps work, you can contact JLab customer support for further assistance. They may be able to provide additional troubleshooting steps or arrange for a repair or replacement if needed.
How long does it take to fully charge the JLab GO Air earbuds?
According to the manufacturer’s website, it takes approximately 1.5-2 hours to fully charge the JLab GO Air earbuds.
How long does the JLab GO Air earbuds battery last on a full charge?
The JLab GO Air earbuds can last up to 5 hours on a single charge, and the charging case provides an additional 15 hours of battery life, for a total of 20 hours of playback time.
Can I charge my JLab GO Air earbuds with a different charging cable?
Yes, you can charge your JLab GO Air earbuds with a different charging cable as long as the cable uses the same charging port and has the same voltage and current rating. However, using a non-official charging cable may affect the charging speed and could potentially damage your earbuds or the charging cable itself. It is recommended to use the charging cable provided by the manufacturer for the best charging performance and to prevent any potential damage.
Can I charge my JLab GO Air earbuds with a wireless charger?
No, the JLab GO Air earbuds cannot be charged with a wireless charger. They can only be charged using the provided charging cable that comes with the earbuds.
How can I reset my JLab GO Air earbuds if they are not charging?
To reset your JLab GO Air earbuds if they are not charging, follow these steps:
- Place the earbuds back in the charging case.
- Make sure the charging case is plugged in and charging.
- Press and hold the button on the back of the case for at least 20 seconds.
- Release the button and wait for the earbuds to reset.
After the reset, try charging your earbuds again and see if they work properly.
Is there a warranty for the JLab GO Air earbuds if they are not charging?
Yes, JLab GO Air earbuds come with a one-year warranty from the date of purchase, which covers any defects in materials or workmanship. If your earbuds are not charging, you may be eligible for a replacement or repair under the terms of the warranty. However, you should check the specific warranty terms and conditions provided by JLab to confirm what is covered and how to make a claim.
How can I contact JLab customer support for help with my charging issues?
You can contact JLab customer support for help with your charging issues by visiting their website and looking for the “Contact Us” page. From there, you may find a phone number or email address to reach out to their customer support team. Alternatively, you may also try reaching out to JLab’s customer support through their social media channels like Twitter or Facebook.
How much are Jlab GO Air Earbuds?
The price of Jlab GO Air Earbuds can vary depending on where you purchase them and if there are any ongoing sales or promotions. As of my knowledge cutoff in 2021, the price of Jlab GO Air Earbuds ranged from around $20 to $30 USD. However, it’s best to check with a retailer or online store for the most up-to-date pricing information.
